Privacy Policy

At Zorain London, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from zorain.london.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

  • Order history

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Website interaction data

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website performance and user experience

  • Send order confirmations and shipping updates

  • Prevent fraud and unauthorized transactions

  • Respond to inquiries and requests

  • Send promotional emails or offers (only if you opt in)

Payment Security

All payments made through zorain.london are processed using secure and trusted payment gateways. We do not store your complete payment card information on our servers.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand website usage patterns

  • Improve marketing performance

You can disable cookies through your browser settings at any time.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting services

  • Marketing and analytics tools

These third parties are required to protect your information and use it only for authorized purposes.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially acceptable security methods, no online transmission or storage system is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections to your information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your stored information

To exercise any of these rights, contact us at info@zorain.london.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Zorain London does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately after being posted on this page.

We encourage users to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: info@zorain.london
Website: zorain.london